Fix: Amazon Photos Couldn’t Find the Items to Upload
When you try to manually upload photos to Amazon Prime Photos, you may sometimes get an error message that says the service couldn’t find the items to upload. Restart the app, and check if you notice any changes. If you still can’t upload your photos, follow the steps below. Amazon Photos: There Was a Problem Finding the Item to Upload Check Your Connection Make sure your Internet connection is working properly. For example, you can enable Airplane Mode for 20 seconds. This will help you refresh your connection. Additionally, try connecting to a different network and check if you notice any improvements. You can unplug your router for two minutes if you’re using a wireless connection. Ensure Your Photos Meet the File Requirements Maybe the files you’re trying to upload are the problem, not Amazon Photos. If you’re trying to upload large files, use the Amazon Photos desktop app instead. You can’t upload files larger than 2GB using a mobile device. Additionally, check i...